All shipments of products purchased at www.BeOceanBikinis.com are made through Envia.com. The national shipping fee is subject to temporary promotions, and its price will be available to the customer before confirming their purchase and will be included in the final cost. The international shipping fee is also calculated directly by the courier company and will be reflected in the total purchase cost at the time of checkout.
It is the customer's responsibility to enter the correct and accurate information in the corresponding form for proper delivery. In the event of providing incorrect data and the package being returned, the customer assumes the expenses generated by this.
When purchasing at www.beoceanbikinis.com, the shipping conditions stipulated in the terms and conditions of ESTAFETA®, FEDEX®, DHL®, REDPACK®, or UPS® apply, available on their respective websites:
All orders placed through www.beoceanbikinis.com are processed within 24 to 48 BUSINESS hours from the time of purchase.
CUSTOMER SERVICE HOURS
Monday to Friday 9:00 AM to 5:00 PM; Saturdays from 9:00 AM to 2:00 PM.
No shipments are made on Saturdays, Sundays, or holidays.
Once the package is collected, you will receive an email and text message confirming your shipment along with the estimated delivery date.
For national shipments, please allow an estimated 3-5 BUSINESS DAYS for transportation and delivery.
For international shipments, Be Ocean Bikinis does not cover the taxes or customs fees imposed by each country at the time of importation. Customs policies vary by country, so we cannot predict what that charge will be. Taxes regarding the purchase are the sole responsibility of the customer. For more information, please contact the customs offices in your locality or country.
Once your shipment is made, you will receive the tracking number by email along with the estimated delivery date.
For international shipments, please allow an estimated 4-6 business days for transportation and delivery to the destination.
CHANGE OF SHIPPING ADDRESS
If you provided an incorrect address during the purchase or need to change the shipping address, please email us as soon as possible at firstname.lastname@example.org.
If your package has not been shipped yet, the change of address will be made without any major issues. If you have already received your tracking number, the change of address must be requested directly with the courier company through the confirmation email sent by SkydropX. Or by sending an email to the address CONTACTO@BEOCEANBIKINIS.COM.